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Privacy Policy

Aurupt Pty Ltd ACN 643 398 458 (AURUPT, we or us) is committed to maintaining
the security and privacy of the personal information we process, whether through our
website or through our interactions with customers.  We are committed to protecting
your personal information and complying with our obligations under the Privacy Act
1988 (Cth) (Privacy Act) and Australian Privacy Principles.  If you are located in
another jurisdiction, additional local requirements will comply.
Please read this Privacy Policy carefully. Your use of any part of our website or
services will constitute your consent to the collection, transfer, processing, storage,
disclosure and other uses of your personal information in accordance with this
Privacy Policy.  If you do not agree with the terms and conditions of this Privacy
Policy, please do not use our website.
Data collected
We collect and hold various types of personal information when you enter into a
contract with us or otherwise interact with our website, including:
 your name and company name;
 contact data including your contact details such as your billing and
delivery address, email address and telephone number;
 usage data including information about how you use our website and
 technical data including your internet protocol (IP) address, your login
data, browser type and version, time zone setting and location,
browser plug-in types and versions, operating system and platform,
and other technology on the devices you use to access our website;
 marketing and communications data including your preferences in
receiving marketing from us and your communication preferences;
 information necessary for or incidental to the provision of our
products and services.
Use and disclosure of personal information
We may hold, use and disclose your personal information for the following purposes:
 to communicate with you about your use of the services or any
changes to the services;
 facilitating interactions with you in the course of operating our

 to administer our website, including troubleshooting, data analysis,
testing, system maintenance, support, and reporting and hosting of
 processing basic supplier contact information, including invoices and
purchase orders to fulfil our accounting requirements;
 responding to your enquiries and information requests, including on
our website or via social media;
 where we are required to do so by law; or
 for any other purposes for which you have consented from time to

AURUPT may also disclose your personal information to authorised regulatory
bodies or otherwise if required to do so by law.
Security of Personal Information
AURUPT is committed to protecting the security of your personal information.  We
use a variety of security technologies and procedures to help protect your personal
information from unauthorised access, use, or disclosure.  We store the personal
information you provide on computer systems with limited access that are located
inside our controlled facilities.  Whilst we adopt all protections over your personal
information within our control, we cannot guarantee the security of information
transmitted via the internet.  As such, transmission of personal information via the
internet is at your own risk and we cannot be held responsible for the security of
such information.
Overseas disclosure
It is unlikely that we will need to disclose your personal information to an overseas
recipient or otherwise store your personal information overseas. If we are ever
required to do so, we will obtain your informed consent or ensure that the overseas
recipients comply with the Australian Privacy Principles, including with respect to the
collection, use, storage and destruction of any personal information.
Direct Marketing
We will only send you direct marketing communications and information via mail,
email or our social media platforms about our services with your consent, including
to inform you of other products or services available from AURUPT. If you do not
provide your consent to receive direct marketing communications, you may opt-out
of receiving marketing communications from us by contacting us at the details below
or by using opt-out facilities provided in our communications.  We do not provide
your personal information to other organisations for the purposes of their direct
marketing and will not sell, rent or lease our customer lists to third parties.
Using our Website and cookies
To improve your experience on our website, we may use ‘cookies’ which are small
data files that are sent by our website and stored on your device.  These are used by

us or third parties for a variety of purposes including to operate and personalise the
website.  Cookies may be used for recording preferences, conducting internal
analytics, conducting research to improve our offering, assisting with marketing and
delivering certain website functionality.  You may refuse to accept cookies by
selecting the appropriate setting on your internet browser.  However, please note
that if you do this, you may not be able to use the full functionality of our website.
Third-party sites
Our website may contain links to other websites operated by third parties. Please
note that this privacy policy applies only to the personal information that AURUPT
collects and AURUPT is not responsible for personal information that third parties
may collect, store and use through their website. You should always read the privacy
policy of each website you visit carefully.
Data Retention
We will only retain your personal information for as long as reasonably necessary to
fulfil the purposes we collected it for, including for the purposes of satisfying any
legal, regulatory, tax, accounting or reporting requirements.  We may retain your
personal information for a longer period in the event of a complaint or if we
reasonably believe there is a prospect of litigation in respect to our relationship with
To determine the appropriate retention period for personal information, we consider
the amount, nature and sensitivity of the personal information, the potential risk of
harm from unauthorised use or disclosure of your personal information, the purposes
for which we process your personal information and whether we can achieve those
purposes through other means, and the applicable legal, regulatory, tax, accounting
or other requirements.
Your rights in relation to your personal information
Under the Privacy Act and Australian Privacy Principles, you have a number of rights
that are focussed on placing you in control of how your personal information is
Where requested, we will provide you with a copy of the personal information that we
hold which relates to you, provided that the request is made in accordance with the
Australian Privacy Principles. We will also update any inaccurate information about
you if you inform us that the information is inaccurate, out of date, incomplete,
irrelevant or misleading.
There are no charges for requesting access to or the correction of your personal
information, however if the volume of information we hold is excessively large, we
reserve our rights to charge you any reasonable administration fees (including fees
for photocopying) associated with your request.  You can contact our privacy officer
regarding access to or correction of your information by any of the following

Post:       1/193-203 South Pine Road, Brendale, QLD, 4500
Phone:    +61448248882
We will respond to those requests within 30 days in accordance with our obligations
under the Privacy Act.  If we refuse a request to access or correct personal
information, where reasonable we will provide you our reasons for doing so and
information about your ability to complain about such refusal.
In order to protect the confidentiality of your personal information, details of your
information will only ever be passed on to you where we are satisfied that the
information relates to you.  Accordingly, we may request documentation from you
which confirms your identity before passing on any personal information which
relates to you.
Changes to our policy
From time to time, things change, and we are always striving to continuously
improve our business operations and services we deliver.
Some of the changes may result in changes to our privacy policy, to ensure we are
transparent about how we are processing your personal information at all times.
When any significant changes to the way we protect your privacy are made, we will
make this clear on our website or by other means of communication such as email,
so that you are able to review the changes and make an informed decision as to
whether you want to exercise any of your rights in relation to the processing of your
personal information.
Further information
If you require any further information or have any queries regarding our Privacy
Policy or privacy practices, please contact our privacy officer at the details set out
above. Should you wish to read more information on the Privacy Act, we recommend
that you visit the website of the Office of the Australian Information Commissioner

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